Bug Reports
Crash Reports
Bug Reports
You can report any bugs you encounter in Vanguard through the EVE Launcher.
Click the Bug Report button in the top-right corner of the EVE Launcher
Fill out the bug report form with as much information as you can. It is especially helpful to include steps which will reproduce the bug, any error messages you received, and any screenshots of the bug you may have.
Click the "Submit" button.
Please note that you may not receive a reply to your bug report. Bug reports are reviewed by the Quality Assurance team and if the information you provided in the report is sufficient for them to investigate they typically will not contact you or respond to the bug report.
Crash Reports
When you experience a crash in Vanguard, Vanguard will close and the Unreal Crash Reporter will appear on your screen.
Enter as much information as you can about what occurred within the game before the crash. This could include freezes, stuttering, or severe loss of frame rate.
Once you have entered your information, click the "Send and Close" button. This will submit your report and close the Unreal Crash Reporter.