Unable To Login

If you are unable to login to any accounts because the login window is not working correctly there may be an issue with the launcher attempting to contact some, or all of our services.

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1. Check your Internet Connection

Some security software, proxies, and ISPs may filter connections to our login server. Verify that you can reach our login server correctly on the following page: 

2. Contact your ISP

If your connection is being filtered by a third-party software or your ISP, please contact your provider so they can change your network settings or re-route your connection through a stable connection route. 


If you are still having issues after investigating your connection, you can submit a ticket to our help center:

Be sure to add the following information: 

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